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Retail

We want every customer that comes through our door to get the New Look experience: excellent customer service from helpful, happy staff and affordable, fashionable clothes that make them feel great.

So we make sure our stores buzz with talented, fashion-focused people who are committed to delivering excellent customer service. And because we’re always introducing new eye-catching ranges, it’s the perfect place for people who enjoy working in a fast-paced environment.

Our managerial careers are just as fulfilling. We offer you the freedom to make your own decisions so you can become an inspirational leader to your team. And while it’s important that your team knows what’s expected of them and always gets the job done, it’s also your job to make sure they don’t forget to have fun while they’re doing it.

Support Centres

Most companies would call them Head Offices. We call them Support Centres. Because everyone who works in them supports our retail stores, throughout the world. That’s their focus.

We have two support centres in London and Weymouth.

All commercial functions are based in the London Support Centre. These include: Buying, Merchandising, Design, Multichannel, International Partnerships and Marketing.

Our Weymouth site has our support functions, IT, Finance, Audit, Procurement and Human Resources.  

Distribution

We have two state-of-the-art distribution centres based in Newcastle-Under-Lyme, Staffordshire. They handle three million units of stock per week, operate 24 hours a day and are open 365 days a year.

And to keep the business moving, we have the transport team delivering our stock up and down the country. They work through the night to cause less disruption to the busy roads and our stores.